A better e-train

Davey, W and Tatnall, A 2005, 'A better e-train' in Paul Nicholson (ed.) E-Training Practices for Professional Organizations, Kluwer Academic Publishers, Boston, pp. 197-204.

Document type: Book Chapter
Collection: Book Chapters

Title A better e-train
Author(s) Davey, W
Tatnall, A
Year 2005
Title of book E-Training Practices for Professional Organizations
Publisher Kluwer Academic Publishers
Place of publication Boston
Editor(s) Paul Nicholson
Start page 197
End page 204
Subjects Information Systems Management
Summary This paper describes a system of Program Quality Assurance that has acted to improve the quality of e-training programs in an Australian university, It is based on the use of quality cycles, and was devised to enhance the quality of all of the university's programs. This paper is based on research involving interviews with stakeholders in this system and, amongst other things, uncovered some mistakes that had been made in the initial systems implementation that resulted in a number of academic staff distrusting the system. The paper suggests that better training could have reduced these problems. It argues that the use of this system, despite these implementation problems, has been seen by most stakeholders as an important contributor to improving the quality of e-training systems, rather than just measuring them.
Copyright notice Copyright © 2005 by International Federation for Information Processing
Keyword(s) Higher education
industry practices
curriculum development
DOI - identifier 10.1007/0-387-23572-8_24
ISBN 1402077564
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Created: Fri, 11 Mar 2011, 07:46:00 EST by Catalyst Administrator
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