An investigation of ICT diffusion issues in an  Australian construction contractor company using SSM

An investigation of ICT diffusion issues in an Australian construction contractor company using SSM

Maqsood, T, Walker, D and Finegan, A 2004, 'An investigation of ICT diffusion issues in an Australian construction contractor company using SSM', in SO Ogunlana, C Charoenngam, P Herabat, BHW Hadikusumo (ed.) Proceedings of the CIB 2004 Globalisation and Construction, Bangkok, Thailand, 17-19 November 2004, pp. 485-496.

Document type:	Conference Paper
Collection:	Conference Papers

Title	An investigation of ICT diffusion issues in an Australian construction contractor company using SSM
Author(s)	Maqsood, T Walker, D Finegan, A
Year	2004
Conference name	International Symposium on Globalisation and Construction 2004
Conference location	Bangkok, Thailand
Conference dates	17-19 November 2004
Proceedings title	Proceedings of the CIB 2004 Globalisation and Construction
Editor(s)	SO Ogunlana, C Charoenngam, P Herabat, BHW Hadikusumo
Publisher	CIB
Place of publication	Bangkok, Thailand
Start page	485
End page	496
Total pages	12
Abstract	The leading Australian construction organizations have ventured into the adoption of ICT (information and communication technologies) to cope with their heavy communication needs. However, the organization-wide use and the diffusion of these technologies have not been as successful as might be expected. It is becoming important to investigate the issues that are acting as barriers to the successful diffusion process. This research uses soft systems methodology (SSM) to investigate the underlying diffusion issues. SSM has been used in the domain of information systems (IS) and management for over 30 years to explore complex situations. It can give structure to messy problems and aids in understanding the nature of the problem that is helpful in devising a solution to rectify these situations. This paper describes an investigation of the ICT diffusion issues in a major Australian construction contractor where the widespread use of recently adopted ICT is problematic.
Subjects	Information Systems Management
Keyword(s)	information and communication technologies diffusion soft systems methodology
Copyright notice	© 2004 CIB-SCE, AIT
ISBN	9748208567

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