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Participation and engagement in inter-organizational groups: Synthesising social network analysis with ethnography to evaluate social capital

Butcher, T, Scriven, P, O'Reilly, S, Chan, C and Pereira, S 2011, 'Participation and engagement in inter-organizational groups: Synthesising social network analysis with ethnography to evaluate social capital', in Irwin King, Igor Hawryszkiewycz (ed.) Proceedings of the International Conference on Social Computing and its Applications (SCA 2011), United States, 12-14, December, 2011.

Document type: Conference Paper
Collection: Conference Papers

Title Participation and engagement in inter-organizational groups: Synthesising social network analysis with ethnography to evaluate social capital
Author(s) Butcher, T
Scriven, P
O'Reilly, S
Chan, C
Pereira, S
Year 2011
Conference name International Conference on Social Computing and its Applications (SCA 2011)
Conference location United States
Conference dates 12-14, December, 2011
Proceedings title Proceedings of the International Conference on Social Computing and its Applications (SCA 2011)
Editor(s) Irwin King, Igor Hawryszkiewycz
Publisher IEEE
Place of publication United States
Abstract A network ethnography methodology was developed to understand and explain the influence of social capital on social network structures. This approach was applied to an inter-organizational technology cooperation group to identify causes of low group participation and engagement and opportunities to increase those factors. A cluster of key actors at the core of the group was found to hold the majority of the social capital, which is viewed as both a current constraint and a future opportunity. The methodology is evaluated with a view continuing its development.
Subjects Business and Management not elsewhere classified
Keyword(s) social network analysis
ethnography
network ethnography
inter-organizational networks
social capital
participation
engagement
methodology
Copyright notice 2011 IEEE
 
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Created: Thu, 31 May 2012, 08:23:00 EST by Catalyst Administrator