Influential individual factors of knowledge sharing behavior in Hong Kong construction teams

Zhang, P and Ng, F 2010, 'Influential individual factors of knowledge sharing behavior in Hong Kong construction teams', in CIB World Congress 2010 - Building a better world, Salford Quays, United Kingdom, 10-13 May 2010, pp. 179-190.


Document type: Conference Paper
Collection: Conference Papers

Title Influential individual factors of knowledge sharing behavior in Hong Kong construction teams
Author(s) Zhang, P
Ng, F
Year 2010
Conference name CIB World Congress 2010 - Building a better world
Conference location Salford Quays, United Kingdom
Conference dates 10-13 May 2010
Proceedings title CIB World Congress 2010 - Building a better world
Publisher CIB World Congress
Place of publication Rotterdam, Netherlands
Start page 179
End page 190
Total pages 12
Abstract This exploratory study employs social exchange theory to investigate individual factors that affect people's knowledge sharing behaviour in Hong Kong construction teams. This study supports the view that knowledge is embedded in individual mind, highly personal and context based. Thus people may be reluctant to share knowledge due to potential costs involved. Given that knowledge sharing is social exchange behaviour, people may be motivated to share knowledge if they perceive that benefits obtained from knowledge sharing are more valuable than the associated costs. So individual factors are analyzed from the perspectives of cost factors and benefit factors. This exploratory study is carried out with a qualitative approach. Semi--structured interviews are conducted with professionals from a large local construction company. The transcripts of interviews are analyzed using the content analysis technique. The results show that people share their knowledge for both intrinsic benefits (e.g. enjoyment, knowledge self-efficacy) and extrinsic benefits (e.g. monetary rewards, knowledge feedback). Perceived costs involved in knowledge sharing include time cost and losing face.
Subjects Building Construction Management and Project Planning
Keyword(s) w102
knowledge sharing
social exchange theory
benefits
costs
construction team
hong kong
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