A closer look at how emotional intelligence may be used to enhance generic skills development in accounting education

Daff, L, De Lange, P and Jackling, B 2012, 'A closer look at how emotional intelligence may be used to enhance generic skills development in accounting education', in Brad Potter and Jacqueline Birt (ed.) Proceedings of Accounting and Finance Association of Australia and New Zealand Conference (AFAANZ 2012), Carlton, Australia, 1-3 July 2012, pp. 1-32.


Document type: Conference Paper
Collection: Conference Papers

Title A closer look at how emotional intelligence may be used to enhance generic skills development in accounting education
Author(s) Daff, L
De Lange, P
Jackling, B
Year 2012
Conference name AFAANZ 2012
Conference location Carlton, Australia
Conference dates 1-3 July 2012
Proceedings title Proceedings of Accounting and Finance Association of Australia and New Zealand Conference (AFAANZ 2012)
Editor(s) Brad Potter and Jacqueline Birt
Publisher Accounting and Finance Association of Australia and New Zealand (AFAANZ)
Place of publication Carlton, Australia
Start page 1
End page 32
Total pages 32
Abstract In spite of the ongoing attention given to generic skills, stakeholders continue to express concerns regarding students' mastery of nontechnical skills. This paper suggests that emotional intelligence needs to be combined with generic skills to achieve the desired attributes that will enhance the employability of accounting graduates. The paper contrasts two often-debated, yet nevertheless accepted constructs, generic skills and emotional intelligence. Generic skills incorporate cognitive and behavioural elements such analytic skills and interpersonal skills. Emotion intelligence addresses understanding and managing one's own emotions and the emotions of others. Employers view emotional intelligence as an influential attribute for a successful accounting career, however many accounting academics have not given emotional intelligence the same attention as generic skill. Juxtaposing constructs of generic skills and emotional intelligence highlights areas of commonality and difference. While the behavioural component of generic skills has a number of commonalities with emotional intelligence there are significant areas of emotional intelligence that are not addressed in the current accounting curricula's focus on generic skills.
Subjects Accounting, Auditing and Accountability not elsewhere classified
Keyword(s) Accounting education
emotional intelligence
generic skills
non-technical skills
Copyright notice © 2012 AFAANZ
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