The contribution of the client representative to the creation and maintenance of good project inter-team relationships

Walker, D 1998, 'The contribution of the client representative to the creation and maintenance of good project inter-team relationships', Engineering, Construction and Architectural Management, vol. 5, no. 1, pp. 51-57.


Document type: Journal Article
Collection: Journal Articles

Title The contribution of the client representative to the creation and maintenance of good project inter-team relationships
Author(s) Walker, D
Year 1998
Journal name Engineering, Construction and Architectural Management
Volume number 5
Issue number 1
Start page 51
End page 57
Total pages 6
Publisher Blackwell Science
Abstract Conclusions flowing from an investigation of the literature together with the results of two recent research studies suggest that the relationship quality between the client representative (CR), the design team and the team undertaking construction management activities is a major factor governing construction time performance (CTP). While the managerial performance of the manager of the construction team was found to be a pivotal factor, the interaction between the CR and the construction management team was found to be crucial in facilitating good CTP, i.e. achieving a fast build rate. One interesting and valuable insight gained from the research studies reviewed in the present paper suggests that selection of a CR should be based on the capacity of the CR to gain the confidence of the project team. The CR characteristics which are significantly associated with good CTP are also discussed. It is proposed that these provide useful selection guidelines for appointing the appropriate person or team to represent the client's interests within the project coalition.
Subject Building Construction Management and Project Planning
DOI - identifier 10.1046/j.1365-232X.1998.00006.x
Copyright notice © 2002 Blackwell Science Ltd
ISSN 1365-232X
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