What difference does business coaching make to entrepreneurs' firm performance and future growth?

Crompton, B and Smyrnios, K 2011, 'What difference does business coaching make to entrepreneurs' firm performance and future growth?', in Proceedings of the 56th ICSB World Conference, Stockholm, Sweden, 15-18 June 2011, pp. 1-20.


Document type: Conference Paper
Collection: Conference Papers

Title What difference does business coaching make to entrepreneurs' firm performance and future growth?
Author(s) Crompton, B
Smyrnios, K
Year 2011
Conference name 56th Annual International Council of Small Business World Conference "ICSB 2011 Back to the Future"
Conference location Stockholm, Sweden
Conference dates 15-18 June 2011
Proceedings title Proceedings of the 56th ICSB World Conference
Publisher ICSB
Place of publication Washington, United States
Start page 1
End page 20
Total pages 20
Abstract Forming part of a large-scale mixed-methods investigation where business coaching positively impacted entrepreneur's self-efficacy and firm performance, this paper aims to extend and corroborate these findings by examining entrepreneurs' business coaching experiences. Thirty-nine participants were interviewed to collect additional data. Interview questions were based on eight themes: need to engage business coaches; being part of training or peer groups; contribution of coaching to growth; coach's style; coach tools and frameworks; outcome measurement; and memorable experiences of business coaching. Using a qualitative, inductive approach, this study affirmed that entrepreneurs' business coaching experiences link favourably to firm performance and growth. Entrepreneurs valued business coaches' experience and knowledge, but maintained that a trusting relationship was vital to success. This study clearly demonstrates the importance of qualitative approaches, suggesting that business coaching acts as a non-direct influencer of firm performance and effectiveness, with benefits intangibly measured according to entrepreneurs' need and perceived outcomes.
Subjects Entrepreneurship
Small Business Management
Keyword(s) Business coaching
entrepreneurs
firm growth
small-to-medium enterprise
Copyright notice © 2011 ICSB
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