A complexity science-based management framework for virtual organisations

Papastefanou, N and Arnoldi, E 2009, 'A complexity science-based management framework for virtual organisations' in Drazen Barkovic; Karl Heinz Dernoscheg; Maja Lamza Maronic; Branko Matic; Norbert Pap; Bodo Runzheimer; Dirk Wentzel (ed.) Interdisciplinary Management Research V, Josip Juraj Strossmayer University in Osijek, Osijek, Croatia, pp. 319-327.


Document type: Book Chapter
Collection: Book Chapters

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Title A complexity science-based management framework for virtual organisations
Author(s) Papastefanou, N
Arnoldi, E
Year 2009
Title of book Interdisciplinary Management Research V
Publisher Josip Juraj Strossmayer University in Osijek
Place of publication Osijek, Croatia
Editor(s) Drazen Barkovic; Karl Heinz Dernoscheg; Maja Lamza Maronic; Branko Matic; Norbert Pap; Bodo Runzheimer; Dirk Wentzel
Start page 319
End page 327
Subjects Business and Management not elsewhere classified
Organisational Planning and Management
Summary The virtual organisation challenges traditional management assumptions because a new means of coordinating globally dispersed employees is needed. To understand the collective activities of a workforce separated by space and time, this paper describes a complexity science-based management framework for virtual organisations. Specific focus is on a South African virtual organisation as a complex adaptive system. A single, embedded case study strategy was followed, and multiple data sources used to generate theory. In this paper, results are reported that clarify the management of an organisation where technology replaces conventional face-toface contexts for socialisation and assimilation. The paper shows how managers create a virtual context for sharing meaning and interaction through synergy, empowerment, participation and an accountable, committed workforce.
Keyword(s) Virtual organisation
meta-theory
complexity theory
management framework
ISBN 9789532530612
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