Exploring accounting and market orientation: An interfunctional case study

Inglis, R 2008, 'Exploring accounting and market orientation: An interfunctional case study', Journal of Marketing Management, vol. 24, no. 7-8, pp. 687-710.


Document type: Journal Article
Collection: Journal Articles

Title Exploring accounting and market orientation: An interfunctional case study
Author(s) Inglis, R
Year 2008
Journal name Journal of Marketing Management
Volume number 24
Issue number 7-8
Start page 687
End page 710
Total pages 23
Publisher Westburn Publishers
Abstract Over the past two decades, the cognate disciplines of marketing and management accounting have embraced a wider strategic conceptualisation in which customers, customer value and competitive positioning have become common research themes. The market orientation concept exemplifies the extant research within the marketing literature in which a firm's interfunctionally coordinated resources are focused on understanding and competitively responding to customers' needs. Within the management accounting literature, a range of similarly focused techniques, interpreted in this study as market-oriented accounting (MOA), have evolved in which information for decision-making is fashioned by the firm's customers and competitors. The findings of an interfunctional case study highlight a number of factors which potentially moderate the adoption of MOA and reveal a space in conceptual linkages between market orientation and contemporary management accounting techniques. Brand, reliability and informality in information and communication protocols emerge as strong interfunctional themes signalling the potential for future research of interdisciplinary cooperation.
Subject Management Accounting
DOI - identifier 10.1362/026725708X345470
Copyright notice © Westburn Publishers
ISSN 0267-257X
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