Demonstrating knowledge value: a broader perspective on metrics

Martin, B 2004, 'Demonstrating knowledge value: a broader perspective on metrics', Journal of Intellectual Capital, vol. 5, no. 1, pp. 77-91.


Document type: Journal Article
Collection: Journal Articles

Title Demonstrating knowledge value: a broader perspective on metrics
Author(s) Martin, B
Year 2004
Journal name Journal of Intellectual Capital
Volume number 5
Issue number 1
Start page 77
End page 91
Total pages 14
Publisher Emerald Group Publishing
Abstract This paper focuses on current efforts to demonstrate the value of knowledge in organisations with reference to activities and systems for the measurement of intangibles. These efforts stem largely from widespread dissatisfaction with the manner in which traditional accounting methods treat intangibles. The wider context is that of national and international governments and organisations striving to master the drivers of knowledge-based change by involvement in research projects, in conferences, in attempts to find new means of representing intangibles in standard industrial classifications and national accounts and in standards setting for knowledge management. Organisationally this is manifest in proprietary systems for measuring intangibles, many of which suffer the handicap of being overly-focused on single organisations, with the metrics process continuing to lack critical mass. Although such efforts are necessary and will continue, they are most likely to succeed where they relate to mainstream business activities and operate not so much as metrics as indicators.
Subject Organisation of Information and Knowledge Resources
DOI - identifier 10.1108/14691930410512932
Copyright notice © Emerald Group Publishing Limited
ISSN 1469-1930
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