Customer investment strategies developed with the benefit of hindsight: Pre-contract award performance and critical success factors for new development projects

Thomson, J 2015, 'Customer investment strategies developed with the benefit of hindsight: Pre-contract award performance and critical success factors for new development projects', in Liyin Shen, Kunhui Ye, Chao Mao (ed.) Proceedings of the 19th International Symposium on Advancement of Construction Management and Real Estate, Chongqing, China, 7-9 November, pp. 709-723.


Document type: Conference Paper
Collection: Conference Papers

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Title Customer investment strategies developed with the benefit of hindsight: Pre-contract award performance and critical success factors for new development projects
Author(s) Thomson, J
Year 2015
Conference name The 19th International Symposium on Advancement of Construction Management and Real Estate
Conference location Chongqing, China
Conference dates 7-9 November
Proceedings title Proceedings of the 19th International Symposium on Advancement of Construction Management and Real Estate
Editor(s) Liyin Shen, Kunhui Ye, Chao Mao
Publisher Springer
Place of publication Heidelberg
Start page 709
End page 723
Total pages 15
Abstract Before a contract is awarded, a customer's new project conceptualization and design require investment in resources so that the project can be properly developed. Suppliers over this period also require the time and costs for their investment in tendering for the project. This research investigates these investments and establishes new insights into how a customer's past project investment data could be used to improve resource allocation investment in future projects. Based on a sample of eleven Australian defense projects, new insights into a customer's pre-contract award investments are provided as well as how this information could be used for estimating and allocating investments for future projects. There has been virtually no empirical research of this phenomenon which has the potential to improve project delivery outcomes for both customer and supplier.
Subjects Building Construction Management and Project Planning
Building not elsewhere classified
Keyword(s) Innovation
Project management
Customer
Supplier
Transaction costs
Critical success factors
DOI - identifier 10.1007/978-3-662-46994-1_58
Copyright notice © Springer-Verlag Berlin Heidelberg 2015
ISBN 9783662469934
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