Enhancing the quality of online higher education through measurement

Zhao, F 2003, 'Enhancing the quality of online higher education through measurement', Quality Assurance in Education, vol. 11, no. 4, pp. 214-221.


Document type: Journal Article
Collection: Journal Articles

Title Enhancing the quality of online higher education through measurement
Author(s) Zhao, F
Year 2003
Journal name Quality Assurance in Education
Volume number 11
Issue number 4
Start page 214
End page 221
Total pages 7
Publisher Emerald Group Publishing
Abstract The quality of online higher education is often subject to scepticism and criticism. Is the quality of teaching and learning in the virtual classroom the same as in the conventional classroom? That is the question often raised by the stakeholders of universities. The present literature review has found that there has been a great deal of research about technology implementation in online education with regard to cost and efficiency savings, along with a number of studies on online pedagogy. Drawing on the current principal literature, this study explores a range of issues affecting the quality of online higher education; examines a variety of perspectives on criteria for quality online teaching and learning; and proposes a methodological framework for the measurement of both the process and outcomes of online teaching and learning. Considers that the enhancement of quality and effectiveness of online higher education requires a framework to be implemented within universities. The proposed framework provides a practical guide to the stakeholders of universities in the assessment of quality of the online teaching and learning.
Subject Quality Management
DOI - identifier 10.1108/09684880310501395
Copyright notice © MCB UP Ltd
ISSN 0968-4883
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