Analysis of product recalls: Identification of recall initiators and causes of recall

Ahsan, K and Gunawan, I 2014, 'Analysis of product recalls: Identification of recall initiators and causes of recall', Operations and Supply Chain Management: An International Journal, vol. 7, no. 3, pp. 97-106.


Document type: Journal Article
Collection: Journal Articles

Title Analysis of product recalls: Identification of recall initiators and causes of recall
Author(s) Ahsan, K
Gunawan, I
Year 2014
Journal name Operations and Supply Chain Management: An International Journal
Volume number 7
Issue number 3
Start page 97
End page 106
Total pages 10
Publisher Sepuluh Nopember Institute of Technology (ITS)
Abstract Nowadays, product recalls have become an inevitable problem striking companies and manufacturers. If no sufficient preparation is made, product recalls can easily affect the bottom line. The objective of this paper is to analyse product recall notices and identify major issues of recall such as types of recalled products, causes of recall, recall initiators, and the relationship between products, recall initiators and causes of recall. This research provides an in depth analysis of recalls patterns through content analysis of historical recall notices. Analysis shows most food items are recalled due to manufacturing fault, for electrical appliances major causes of recall are design fault, and kids' products are recalled due to design and manufacturing faults, and for all types of products most recalls are initiated by the manufacturer. The result of this research will help manufacturers look at the root causes of recall and find solution to the quality issues of product design and manufacturing. This research can be further extended to incorporate data from various countries.
Subject Business and Management not elsewhere classified
Keyword(s) Product recalls
reverse logistics
causes of recall
Copyright notice © 2014
ISSN 1979-3561
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