The use of ICT in the delivery of online services and its impact on student satisfaction at RMIT University

Leung Kan Hing, K, Byrne, J and Cheong, F 2005, 'The use of ICT in the delivery of online services and its impact on student satisfaction at RMIT University' in T. van Weert and A. Tatnall (ed.) Information and Communication Technologies and Real-life Learning, Springer, New York, USA, pp. 67-72.


Document type: Book Chapter
Collection: Book Chapters

Title The use of ICT in the delivery of online services and its impact on student satisfaction at RMIT University
Author(s) Leung Kan Hing, K
Byrne, J
Cheong, F
Year 2005
Title of book Information and Communication Technologies and Real-life Learning
Publisher Springer
Place of publication New York, USA
Editor(s) T. van Weert
A. Tatnall
Start page 67
End page 72
Subjects Information Systems Management
Information Systems not elsewhere classified
Summary This book presents the results of an International Federation for Information Processing (IFIP) working conference, held December 2004 in Melbourne, Australia
Copyright notice © 2005 Springer
Keyword(s) higher education
satisfaction
online services
technology
ISBN 0387259961
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Created: Fri, 26 Feb 2010, 20:25:00 EST by Catalyst Administrator
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