Centralised coordination of spontaneous emergency volunteers: The EV CREW model

McLennan, B, Molloy, J, Whittaker, J and Handmer, J 2016, 'Centralised coordination of spontaneous emergency volunteers: The EV CREW model', Australian Journal of Emergency Management, vol. 31, no. 1, pp. 24-30.


Document type: Journal Article
Collection: Journal Articles

Title Centralised coordination of spontaneous emergency volunteers: The EV CREW model
Author(s) McLennan, B
Molloy, J
Whittaker, J
Handmer, J
Year 2016
Journal name Australian Journal of Emergency Management
Volume number 31
Issue number 1
Start page 24
End page 30
Total pages 7
Publisher Attorney-General's Department, Emergency Management Australia
Abstract This paper presents a case study of Emergency Volunteering - Community Response to Extreme Weather (EV CREW). EV CREW is a best-practice model for centrally coordinating spontaneous volunteers who respond during emergencies. The model was developed by Volunteering Queensland, a not-for-profit organisation and the peak volunteering body in Queensland. The case study outlines the EV CREW model, with particular attention on intended outcomes for community resilience and emergency management. It presents spontaneous volunteering as an empowering and legitimate component of recovery and resilience and, when coordinated appropriately, it adds value to recovery, is rewarding for volunteers, and reduces associated risks for volunteers, recipient organisations and communities. It also emphasises that central coordination does not replace traditional emergency management volunteering nor informal helping behaviour and emergent volunteerism. Instead, models like EV CREW extend existing emergency management arrangements to increase the variety of ways available for people to contribute to emergency management and disaster recovery.
Subject Human Geography not elsewhere classified
Keyword(s) Spontaneous volunteers
Emergency management
Volunteering
ISSN 1324-1540
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Created: Fri, 04 Mar 2016, 10:25:00 EST by Catalyst Administrator
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