A closer look at the social influence construct in the UTAUT model: An institutional theory based approach to investigate health IT adoption patterns of the elderly

Bozan, K, Parker, K and Davey, W 2016, 'A closer look at the social influence construct in the UTAUT model: An institutional theory based approach to investigate health IT adoption patterns of the elderly', in Proceedings of the 49th Hawaii International Conference on System Sciences 2016, Kauai Hawaii, 4-7 January 2016, pp. 3105-3114.


Document type: Conference Paper
Collection: Conference Papers

Title A closer look at the social influence construct in the UTAUT model: An institutional theory based approach to investigate health IT adoption patterns of the elderly
Author(s) Bozan, K
Parker, K
Davey, W
Year 2016
Conference name 2016 49th Hawaii International Conference on System Sciences
Conference location Kauai Hawaii
Conference dates 4-7 January 2016
Proceedings title Proceedings of the 49th Hawaii International Conference on System Sciences 2016
Publisher IEEE Computer Society Conference Publishing Services
Place of publication United States
Start page 3105
End page 3114
Total pages 10
Abstract This study aims to investigate and improve understanding of the social influence construct in the Unified Theory of Acceptance and Use of Technology (UTAUT) model that influence patient portal use behavior among the elderly. Underpinned by institutional theory, our proposed model examines the three social environmental factors of normative, mimetic, and coercive forces within the health Information Technology (HIT) context. The proposed model was tested using an empirical study of 117 subjects in the United States. Using the partial least squares method, the study found empirical support that normative and mimetic pressures significantly influence patient portal use behavior when mediated by behavioral intention. Coercive pressure is found to have a direct effect on patient portal use behavior when not mediated by behavioral intention. These findings signal that social influences just partially influence behavioral intention and in part they directly influence the use behavior. A revised UTAUT model social influence section is introduced.
Subjects Information Systems Theory
Keyword(s) IT adoption
UTAUT
Elderly
Copyright notice © 2016 IEEE
ISSN 1530-1605
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