Contextual inquiry of future commuting in autonomous cars

Krome, S, Walz, S and Greuter, S 2016, 'Contextual inquiry of future commuting in autonomous cars', in Proceedings of the 34th Annual CHI Conference on Human Factors in Computing Systems, San Jose, California, United States, 7-12 May 2016, pp. 3122-3128.


Document type: Conference Paper
Collection: Conference Papers

Title Contextual inquiry of future commuting in autonomous cars
Author(s) Krome, S
Walz, S
Greuter, S
Year 2016
Conference name CHI 2016: #chi4goood: addressing issues of social good through the innovation and creativity of the CHI community
Conference location San Jose, California, United States
Conference dates 7-12 May 2016
Proceedings title Proceedings of the 34th Annual CHI Conference on Human Factors in Computing Systems
Publisher Association for Computing Machinery
Place of publication New York, United States
Start page 3122
End page 3128
Total pages 7
Abstract Millions of people consider their car-based commuting a daily hassle. Autonomous car technology promises a relief from driving related stress and may change the commuting experience fundamentally. So far, research in this field has mainly been focused on commuting in manually driven cars or on usability and safety issues of specific driver automation technologies. In order to explore how to design activities and entertainment for future commuting in fully autonomous cars, we conducted a contextual inquiry inspired field study with three car-based commuters in an improvised autonomous car. This paper introduces our research setup and presents preliminary findings. It contributes to the exploration of the design space of autonomous driving in two ways: (1) the paper describes a pragmatic approach to adapt a contextual inquiry for the exploration of future use cases of autonomous driving and (2) it also articulates design implications and temporal frames derived from our first set of user studies that we regard as essential for designing context-sensitive entertainment in future cars.
Subjects Computer Gaming and Animation
Keyword(s) automotive user experience
autonomous driving
commuting experiences
contextual inquiry
Copyright notice Copyright © 2015 by the Association for Computing Machinery, Inc. (ACM).
ISBN 9781450340823
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