What's in a user story: IS development methods as communication

Clarke, R and Kautz, K 2014, 'What's in a user story: IS development methods as communication', in Vjeran Strahonja, Neven Vrcek, Dijana Plantak Vukovac, Chris Barry, Michael Lang, Henry Linger and Christoph Schneider (ed.) Proceedings of the 23rd International Conference on Information Systems Development, Varazdin, Croatia, 2-4 September 2014, pp. 356-364.


Document type: Conference Paper
Collection: Conference Papers

Title What's in a user story: IS development methods as communication
Author(s) Clarke, R
Kautz, K
Year 2014
Conference name 23rd International Conference on Information Systems Development
Conference location Varazdin, Croatia
Conference dates 2-4 September 2014
Proceedings title Proceedings of the 23rd International Conference on Information Systems Development
Editor(s) Vjeran Strahonja, Neven Vrcek, Dijana Plantak Vukovac, Chris Barry, Michael Lang, Henry Linger and Christoph Schneider
Publisher University of Zagreb
Place of publication Varazdin, Croatia
Start page 356
End page 364
Total pages 9
Abstract This paper challenges claims made by Scrum proponents when characterising the communicative nature of user stories: including being more 'authentic' because they comprise spoken language and that they are stories. We argue and decisively demonstrate that neither can be upheld. By incorrectly characterising user stories, we miss opportunities to understand what they are and how they work during development. User stories are better understood by applying a functional theory of communication that emphasises how language is used. By selecting systemic functional linguistics, we can analyse user stories, and have developed a method for factoring unwanted epics into usable user stories.
Subjects Information Systems Development Methodologies
Keyword(s) User
Communication
Story
Methods
Development
Copyright notice © 2014, Faculty of Organization and Informatics
ISBN 9789536071449
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