Investigating firm-level effects of knowledge management strategies on innovation performance

Mangiarotti, G and Mention, A 2015, 'Investigating firm-level effects of knowledge management strategies on innovation performance', International Journal of Innovation Management, vol. 19, no. 1, 1550012, pp. 1-24.


Document type: Journal Article
Collection: Journal Articles

Title Investigating firm-level effects of knowledge management strategies on innovation performance
Author(s) Mangiarotti, G
Mention, A
Year 2015
Journal name International Journal of Innovation Management
Volume number 19
Issue number 1
Article Number 1550012
Start page 1
End page 24
Total pages 24
Publisher Imperial College Press
Abstract This study contributes to the scarce stream of literature that concentrates on measuring the firm-level effects of knowledge management (KM) strategies on innovation performance. It evaluates the impact of codification and personalisation strategies, both individually and jointly, distinguishing between innovation propensity and innovation output. The research applies a knowledge production function (KPF) approach to the Community Innovation Survey (CIS) data for Luxembourg. Reliance on internationally agreed definitions and focus on an open international economy largely dominated by innovative service firms provide an original and significant contribution to the available empirical literature. Findings indicate that personalisation and codification effects on innovation propensity are highly comparable. In contrast, personalisation exerts a positive effect on innovation output, whereas codification does not. Results further advocate that codification affects output only when combined with personalisation. However, the adoption of mixed strategies does not seem to be more effective than a pure personalisation strategy.
Subject Innovation and Technology Management
Keyword(s) Community Innovation Survey
innovation performance
Knowledge management
services
DOI - identifier 10.1142/S1363919615500127
Copyright notice © 2015 Imperial College Press.
ISSN 1363-9196
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