Building knowledge sharing communities using team expertise access maps

Nousala, S, Miles, A, Kilpatrick, B and Hall, W 2009, 'Building knowledge sharing communities using team expertise access maps', International Journal of Business and Systems Research, vol. 3, no. 3, pp. 279-296.


Document type: Journal Article
Collection: Journal Articles

Title Building knowledge sharing communities using team expertise access maps
Author(s) Nousala, S
Miles, A
Kilpatrick, B
Hall, W
Year 2009
Journal name International Journal of Business and Systems Research
Volume number 3
Issue number 3
Start page 279
End page 296
Total pages 17
Publisher Inderscience Publishers
Abstract It is difficult for large and geographically dispersed organisations to manage personal knowledge for easy discovery and sharing, especially in the areas of identification, indexing and codification of the knowledge held in people's heads and the cultural issues of discovery, mutual trust and sharing. We have prototyped a methodology based on mind mapping and a relational database to codify, index and map staff knowledge. This includes an interview process to build trust while eliciting career histories, plus a relationally based graphical knowledge retrieval structure making it easy for other staff to determine who is likely to posses the kind of knowledge needed
Subject Information Systems not elsewhere classified
Keyword(s) business failures
knowledge management
knowledge transfer
project management
DOI - identifier 10.1504/IJBSR.2009.026184
Copyright notice © Inderscience Publishers 2009
ISSN 1751-200X
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Created: Mon, 20 Sep 2010, 12:51:49 EST by Catalyst Administrator
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