Knowledge management and the Australian public service: Some lessons learned

Martin, W 2005, 'Knowledge management and the Australian public service: Some lessons learned', International Journal of Knowledge and Learning, vol. 1, no. 1, pp. 146-158.


Document type: Journal Article
Collection: Journal Articles

Title Knowledge management and the Australian public service: Some lessons learned
Author(s) Martin, W
Year 2005
Journal name International Journal of Knowledge and Learning
Volume number 1
Issue number 1
Start page 146
End page 158
Total pages 12
Publisher Inderscience Publishers
Abstract This study of knowledge management in the Australian Public Service sought evidence of lessons learned in what reportedly is a mature field of endeavour, having been prominent since the last decade of the previous century. Two web-based surveys and a series of follow-up interviews provided the basis for a number of lessons learned. To some extent what was learned was a reinforcement of conventional wisdom, reiterating the importance of both organisational context and local perceptions of the nature of knowledge management. In other respects, unexpected lessons emerged in relation to the need for compliance with various regulatory and legislative demands. Ten lessons were learned from the project. On the evidence of this project there is little room for complacency about either the current or future states of knowledge management in the Australian Public Service.
Subject Information Systems Organisation
DOI - identifier 10.1504/IJKL.2005.006256
ISSN 1741-1017
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Created: Mon, 27 Sep 2010, 15:09:30 EST by Catalyst Administrator
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