Evaluating a model of service integration for older people with complex health needs

Bird, S, Kurowski, W and Dickman, G 2005, 'Evaluating a model of service integration for older people with complex health needs', Evaluation Journal of Australasia, vol. 4, no. 1-2, pp. 34-41.


Document type: Journal Article
Collection: Journal Articles

Title Evaluating a model of service integration for older people with complex health needs
Author(s) Bird, S
Kurowski, W
Dickman, G
Year 2005
Journal name Evaluation Journal of Australasia
Volume number 4
Issue number 1-2
Start page 34
End page 41
Total pages 7
Publisher Australasian Evaluation Society
Abstract Background: Older people with multiple chronic conditions and complex health care needs require a omprehensive, accessible and well-coordinated system of services. To address this growing problem, a onsortium of acute and community-based health care organisations implemented a 'Patients First' model of service integration for the target population. The project evaluation utilised a combination of quantitative and qualitative methods in an action research framework. Findings: The evaluation process not only demonstrated the benefi ts of the project to patients and the health care system, but also contributed to the identification of ivotal components in the model, aspects requiring attention and consequently their refinement. It was also a vehicle for the development of a sense of ownership amongst staff and has evolved into an integral part of the model.
Subject Aged Health Care
Copyright notice © 2005 AES
ISSN 1035-719X
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