The benefits of locating the Ask a Librarian chat and other digital library services into the course assessment area of a university learning management system

O Dwyer, C and Trinh, H 2018, 'The benefits of locating the Ask a Librarian chat and other digital library services into the course assessment area of a university learning management system', in Proceedings of the 19th Biennial Conference and Exhibition VALA2018, Melbourne, Australia, 13 - 15 February 2018, pp. 1-16.


Document type: Conference Paper
Collection: Conference Papers

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Title The benefits of locating the Ask a Librarian chat and other digital library services into the course assessment area of a university learning management system
Author(s) O Dwyer, C
Trinh, H
Year 2018
Conference name VALA2018
Conference location Melbourne, Australia
Conference dates 13 - 15 February 2018
Proceedings title Proceedings of the 19th Biennial Conference and Exhibition VALA2018
Publisher VALA
Place of publication Melbourne, Australia
Start page 1
End page 16
Total pages 16
Abstract This paper describes the benefits and issues encountered through repositioning digital library services into the course assessment area or folder of a University Learning Management System. In 2016 the RMIT Vietnam Library (the Library), embedded the digital library subject guides and Ask a Librarian chat widget into all 170 assessment folders within the LMS. Impacts on indicators of digital literacy, digital inclusiveness and cultural barriers to seeking library support are examined.
Subjects Library and Information Studies not elsewhere classified
Education not elsewhere classified
Asian Cultural Studies
Keyword(s) Ask a librarian chat service
library subject guides
learning management system
RMIT University
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