Transitioning defence aerospace support solution to service commercial sector maintenance repair and overhaul

Hodges, V and Mo, J 2018, 'Transitioning defence aerospace support solution to service commercial sector maintenance repair and overhaul', International Journal of Production Research, vol. 56, no. 6, pp. 2199-2217.


Document type: Journal Article
Collection: Journal Articles

Title Transitioning defence aerospace support solution to service commercial sector maintenance repair and overhaul
Author(s) Hodges, V
Mo, J
Year 2018
Journal name International Journal of Production Research
Volume number 56
Issue number 6
Start page 2199
End page 2217
Total pages 19
Publisher Taylor and Francis
Abstract Civil aviation as an industry has driven continued growth using third party MRO providers. This growing market attracted Defence organisations to explore the business opportunities of servicing in the commercial sector but they will face significant risks to overcome a large initial handicap before they can compete. This research compares the service requirements of MRO systems in defence sector and commercial sector to identify gaps between the two servicescapes. This paper contributes to defining the servicescapes between defence and commercial MRO service systems and enables the relevant service providers to be responsive to customer requests, but with scope to tailor the final design, and identify system efficiencies in the transition. A new support system is then designed for the defence organisations leverage off experience in the design and support of military aircraft to migrate to adjacent market. © 2017 Informa UK Limited, trading as Taylor & Francis Group.
Subject Manufacturing Safety and Quality
Keyword(s) commercial MRO
design for service
maintenance engineering
maintenance
repair and overhaul
service support system design
DOI - identifier 10.1080/00207543.2017.1346315
Copyright notice © 2017 Informa UK Limited, trading as Taylor & Francis Group
ISSN 0020-7543
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