The ubiquitous device transition experience of the mobile user

Majrashi, K, Hamilton, M and Uitdenbogerd, A 2017, 'The ubiquitous device transition experience of the mobile user', in Proceedings of the 14th EAI International Conference on Mobile and Ubiquitous Systems: Computing, Networking and Services (MobiQuitous 2017), Melbourne, Australia, 7-10 November 2017, pp. 537-538.


Document type: Conference Paper
Collection: Conference Papers

Title The ubiquitous device transition experience of the mobile user
Author(s) Majrashi, K
Hamilton, M
Uitdenbogerd, A
Year 2017
Conference name MobiQuitous 2017
Conference location Melbourne, Australia
Conference dates 7-10 November 2017
Proceedings title Proceedings of the 14th EAI International Conference on Mobile and Ubiquitous Systems: Computing, Networking and Services (MobiQuitous 2017)
Publisher Association for Computing Machinery
Place of publication New York, United States
Start page 537
End page 538
Total pages 2
Abstract It is now common for users to move from one device to another when interacting with a service that is available across platforms. In addition, not all usage contexts involve being seated, potentially leading to usability issues that have not been tested. In this study, we tested the transitioning experience of mobile users while interacting with cross-platform services, across different contextual settings (seated-moving, and seated-seated). Our study findings showed that in each test setting, users were sensitive to the same cross-platform user experience (UX) elements, such as consistency and fluency. However, the seated-moving setting consistently resulted in a larger number of inter-usability issues.
Subjects Computer-Human Interaction
Keyword(s) Cross-Platform UX
Ubiquitous UX
Interusability
Mobile UX
DOI - identifier 10.1145/3144457.3144512
Copyright notice © 2017 Copyright is held by the owner/author(s).
ISBN 9781450353687
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