Assimilation of Business Intelligence Systems: The Mediating Role of Organizational Knowledge Culture

Azizah, A and Hossain, M 2018, 'Assimilation of Business Intelligence Systems: The Mediating Role of Organizational Knowledge Culture', in Lecture Notes in Computer Science book series, Kuwait city, Kuwait, 30 October - 1 November 2018, pp. 480-491.


Document type: Conference Paper
Collection: Conference Papers

Title Assimilation of Business Intelligence Systems: The Mediating Role of Organizational Knowledge Culture
Author(s) Azizah, A
Hossain, M
Year 2018
Conference name Conference on e-Business, e-Services and e-Society
Conference location Kuwait city, Kuwait
Conference dates 30 October - 1 November 2018
Proceedings title Lecture Notes in Computer Science book series
Publisher Springer
Place of publication Heidelberg, Germany
Start page 480
End page 491
Total pages 12
Abstract This study examined the assimilation of business intelligence (BI) systems in firms. Based on the innovation assimilation concepts from information systems (IS) studies and considering the resource-based theory (RBT) as the theoretical underpinning, an initial research model was developed. The model was then validated with survey data that we collected from 153 managers and executives from Malaysia. The collected data were analyzed by partialleast-squares (PLS) methods. The results show that the assimilation stages (i.e., implementation and routinization) are not sequential (in other words, successful implementation does not ensure routinized use of BI systems); rather, implementation of BI systems enhances organizational knowledge culture, which in turn drives routinized use of BI systems. Data analyses also find that implementation of BI systems is dependent on three factors: quality of the BI system itself, quality of its users, and the governance of BI systems in firms. Our results offer new insights to theory and practice.
Subjects Information Systems Management
Keyword(s) Business Intelligence (BI)
Assimilation
Implementation
Routinization
Organizational knowledge culture
Resource-Based Theory (RBT)
DOI - identifier 10.1007/978-3-030-02131-3_43
Copyright notice ©
ISBN 9783030021306
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