The Determinants of RFID Use and Its Benefits in Hospitals: An Empirical Study Examining Beyond Adoption

Hossain, M and Azizah, A 2018, 'The Determinants of RFID Use and Its Benefits in Hospitals: An Empirical Study Examining Beyond Adoption', in Lecture Notes in Computer Science book series, Kuwait City, Kuwait, 30 October - 1 November 2018, pp. 468-479.


Document type: Conference Paper
Collection: Conference Papers

Title The Determinants of RFID Use and Its Benefits in Hospitals: An Empirical Study Examining Beyond Adoption
Author(s) Hossain, M
Azizah, A
Year 2018
Conference name Conference on e-Business, e-Services and e-Society
Conference location Kuwait City, Kuwait
Conference dates 30 October - 1 November 2018
Proceedings title Lecture Notes in Computer Science book series
Publisher Springer
Place of publication Heihelberg, Germany
Start page 468
End page 479
Total pages 12
Abstract Going beyond traditional 'adoption', this study examines the determinants of the 'use' of radio frequency identification (RFID) technology and identifies the perceived benefits of such use. From extant literature, we developed a research model from organizational setting (i.e., hospitals), which we validated using survey data from 142 healthcare organizations. The collected data were analyzed by partial-least-squares (PLS) methods. The results show that a hospital's RFID use is influenced by the following technological organizational-environmental (TOE) factors: information privacy (technology), absorptive capacity and resource readiness (organization), and coercive pressure (environment). RFID use, in turn, impacts both economic and operational benefits. Additionally, size of hospital found to be an important control variable to RFID use. Therefore we further investigated the combined effect of hospital size and RFID use on perceived benefits (i.e., the moderation effect). The results showed that hospital size has moderating effect on the relationship between RFID use and economic benefits, but not between RFID use and operational benefits. The implications, particularly from the perspective of a healthcare setting, have been discussed.
Subjects Information Systems Management
Keyword(s) RFID
Adoption
Use
Hospital
TOE framework
Empirical
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ISBN 9783030021313
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