Evaluating Cross-Device Transitioning Experience in Seated and Moving Contexts

Majrashi, K, Hamilton, M and Uitdenbogerd, S 2018, 'Evaluating Cross-Device Transitioning Experience in Seated and Moving Contexts', in Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018)(Yokohama, Japan2018), AISEL, Yokohama, Japan, 26-30 June 2018, pp. 1-14.


Document type: Conference Paper
Collection: Conference Papers

Title Evaluating Cross-Device Transitioning Experience in Seated and Moving Contexts
Author(s) Majrashi, K
Hamilton, M
Uitdenbogerd, S
Year 2018
Conference name PACIS 2018
Conference location Yokohama, Japan
Conference dates 26-30 June 2018
Proceedings title Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018)(Yokohama, Japan2018), AISEL
Publisher AIS Electronic Library
Place of publication Yokohama, Japan
Start page 1
End page 14
Total pages 14
Abstract Cross-platform services allow access to information across different devices in different locations and situational contexts. We observed forty-five participants completing tasks while transitioning between a laptop and a mobile phone across different contexts (seated-moving and seated-seated). Findings showed that in each test setting, users were sensitive to the same cross-platform user experience (UX) elements. However, the seated-moving settings generated more issues, for example, more consistency problems. Two moving-related factors (attentiveness and manageability) also affected cross-platform UX. In addition, we found design issues associated with using mobile user interfaces (UIs) while walking. We analyzed the issues and proposed a set of UX design principles for mobile UIs in moving situations, such as reduction and aesthetic simplicity. This suggests designing context-aware cross-platform services that take transitioning into account for enhanced mobility.
Subjects Computer-Human Interaction
Keyword(s) Mobile User Experience
Cross-Platform UX
Ubiquitous UX
Interusability
Mobile User Interface
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ISBN 9784902590838
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