Spoken conversational search: speech-only interactive information retrieval

Trippas, J 2016, 'Spoken conversational search: speech-only interactive information retrieval', in Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval, Carrboro, North Carolina, USA, 13-17 March 2016, pp. 373-375.


Document type: Conference Paper
Collection: Conference Papers

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Title Spoken conversational search: speech-only interactive information retrieval
Author(s) Trippas, J
Year 2016
Conference name CHIIR '16
Conference location Carrboro, North Carolina, USA
Conference dates 13-17 March 2016
Proceedings title Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval
Publisher ACM
Place of publication New York, USA
Start page 373
End page 375
Total pages 3
Abstract This research investigates a new interface paradigm for interactive information retrieval (IIR) which forces us to shift away from the classic "ten blue links" search engine results page. Instead we investigate how to present search results through a conversation over a speech-only communication channel where no screen is available. Accessing information via speech is becoming increasingly pervasive and is already important for people with a visual impairment. However, presenting search results over a speech-only communication channel is challenging due to cognitive limitations and the transient nature of audio. Studies have indicated that the implementation of speech recognizers and screen readers must be carefully designed and cannot simply be added to an existing system. Therefore the aim of this research is to develop a new interaction framework for effective and efficient IIR over a speech-only channel: a Spoken Conversational Search System (SCSS) which provides a conversational approach to defining user information needs, presenting results and enabling search reformulations. In order to contribute to a more efficient and effective search experience when using a SCSS, we intend for a tighter integration between document search and conversational processes.
Subjects Information Retrieval and Web Search
DOI - identifier 10.1145/2854946.2854952
Copyright notice © 2016 Copyright held by the owner/author(s).
ISBN 9781450337519
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