Assessing the impact of using instant messaging in eLearning on the performance of teaching and learning in higher education

Bere, A, Deng, H and Tay, R 2018, 'Assessing the impact of using instant messaging in eLearning on the performance of teaching and learning in higher education', in Proceedings of ACIS 2018, Sydney, Australia, 2-4 December 2018, pp. 1-10.


Document type: Conference Paper
Collection: Conference Papers

Title Assessing the impact of using instant messaging in eLearning on the performance of teaching and learning in higher education
Author(s) Bere, A
Deng, H
Tay, R
Year 2018
Conference name ACIS2018
Conference location Sydney, Australia
Conference dates 2-4 December 2018
Proceedings title Proceedings of ACIS 2018
Publisher ACIS
Place of publication Australia
Start page 1
End page 10
Total pages 10
Abstract There are growing interests in improving teaching and learning performance through eLearning using specific emerging technologies in higher education. As a result, understanding the impact of using such technologies on the performance of teaching and learning is becoming important. This experimental study investigates the impact of eLearning using instant messaging on the performance of teaching and learning in higher education in developing countries. Pre-test and post-test surveys are used for collecting experimental data from participants to investigate the impact of using instant messaging on teaching and learning. Data analysis conducted quantitatively using SPSS reveals that eLearning using instant messaging improves teaching and learning. In particular, the use of instant messaging in eLearning is more effective than face-to-face teaching and learning with respect to the overall performance in the classroom. This leads to the conclusion that eLearning using instant messaging could transform teaching and learning in higher education in developing countries.
Subjects Corporate Governance and Stakeholder Engagement
Keyword(s) eLearning
instant messaging
performance in teaching and learning
student grades
interaction
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