Using value stream mapping to improve processes in a urology department

Gonzalez, C, Lau, K and Wickramasinghe, N 2013, 'Using value stream mapping to improve processes in a urology department' in Wickramasinghe, N., Al-Hakim, L., Gonzalez, C. and Tan, J. (ed.) Lean Thinking for Healthcare, Springer, New York, USA, pp. 479-494.


Document type: Book Chapter
Collection: Book Chapters

Title Using value stream mapping to improve processes in a urology department
Author(s) Gonzalez, C
Lau, K
Wickramasinghe, N
Year 2013
Title of book Lean Thinking for Healthcare
Publisher Springer
Place of publication New York, USA
Editor(s) Wickramasinghe, N., Al-Hakim, L., Gonzalez, C. and Tan, J.
Start page 479
End page 494
Subjects Logistics and Supply Chain Management
Summary In order to realise the healthcare delivery goals of access, quality and value, it is necessary to examine existing processes to identify opportunities to redesign them and incorporate ICT (information communication technologies) to enable effective and efficient processes that do facilitate the delivery of superior healthcare. Value stream mapping technique can be used in identifying wastes in the process for elimination so as to improve overall efficiency and throughput. The following discusses this in the context of a urology clinic at a large hospital in the MidWest, USA.
Copyright notice © Springer Science+Business Media New York 2014
Keyword(s) Value stream mapping
Waste elimination
Process re-engineering
ICT Workflow
Urology
DOI - identifier 10.1007/978-1-4614-8036-5_26
ISBN 9781461480358
Versions
Version Filter Type
Altmetric details:
Access Statistics: 7 Abstract Views  -  Detailed Statistics
Created: Mon, 29 Apr 2019, 13:04:00 EST by Catalyst Administrator
© 2014 RMIT Research Repository • Powered by Fez SoftwareContact us