Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises

Khazaei Pool, J, Asian, S, Arabzad, S, Balouei Jamkhaneh, H and Kia Lashaki, J 2017, 'Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises', International Journal of Services and Operations Management, vol. 28, no. 4, pp. 468-494.


Document type: Journal Article
Collection: Journal Articles

Title Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises
Author(s) Khazaei Pool, J
Asian, S
Arabzad, S
Balouei Jamkhaneh, H
Kia Lashaki, J
Year 2017
Journal name International Journal of Services and Operations Management
Volume number 28
Issue number 4
Start page 468
End page 494
Total pages 27
Publisher Inderscience
Abstract The purpose of the present study is to analyze the factors affecting Radio Frequency Identification (RFID) technology in Small and Medium-sized Enterprises (SMEs) of Mazandaran province in Iran. To this end, the effect of the variables of perceived ease of use, perceived usefulness, security, credibility, risk, relative advantage, organizational readiness, as well as cost and attitudes toward use, on the intention of the use of this technology is examined. This study is descriptive-survey. The participants of the study are managers and production experts of SMEs of Mazandaran province who are experienced in using the RFID technology or are likely to deal with this technology in future. Finally, 243 experts were chosen randomly to response the questionnaire. In this study, structural equation modeling (SEM) is used for analyzing data and testing the hypotheses. The results of the study show that the model which was applied is a strong theoretical model for predicting the RFID technology acceptance.
Subject Logistics and Supply Chain Management
Keyword(s) Radio Frequency Identification (RFID)
Small and Medium-sized Enterprises (SMEs)
Technology Acceptance Model (TAM)
Structural Equation Modeling (SEM)
DOI - identifier 10.1504/IJSOM.2017.087850
Copyright notice Copyright © 2017 Inderscience Enterprises Ltd.
ISSN 1744-2370
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