One size does not fit all: Perspectives on diversity in community aged care

Meyer, C, Appannah, A, McMillan, S, Browning, C and Ogrin, R 2018, 'One size does not fit all: Perspectives on diversity in community aged care', Australasian Journal on Ageing, vol. 37, no. 4, pp. 268-274.


Document type: Journal Article
Collection: Journal Articles

Title One size does not fit all: Perspectives on diversity in community aged care
Author(s) Meyer, C
Appannah, A
McMillan, S
Browning, C
Ogrin, R
Year 2018
Journal name Australasian Journal on Ageing
Volume number 37
Issue number 4
Start page 268
End page 274
Total pages 7
Publisher Wiley-Blackwell
Abstract Objectives: Typically, older people are viewed via a single health condition, yet health outcomes are likely impacted by the intersection of many individual characteristics. Promoting inclusive health care is underpinned by reducing bias, respectful communication and supporting individual needs and preferences. This study explores perspectives of community aged care workers on diversity training and implementing training into practice. Methods: Ninety community aged care workers were telephone-interviewed three months after a one-day diversity training workshop. Interviews were audio-recorded, transcribed verbatim and analysed thematically. Results: Five themes emerged: raising awareness; reserving judgement; confidence and empowerment to embed diversity into practice; communicating effectively; and thinking about change but. Conclusions: Diversity concepts were positively received, but applying diversity principles into practice is more difficult. Recommendations to promote inclusive health care included raising awareness of bias, communicating with inclusive language and embedding diversity concepts into community aged care practice by addressing individual, organisational and wider system constraints.
Subject Public Health and Health Services not elsewhere classified
Keyword(s) community care
diversity
equity
inclusion
older
DOI - identifier 10.1111/ajag.12534
Copyright notice © 2018 AJA Inc.
ISSN 1440-6381
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