Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective

Kendrick, M, Bartram, T, Cavanagh, J and Burgess, J 2019, 'Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective', Australian Health Review, vol. 43, no. 2, pp. 157-164.


Document type: Journal Article
Collection: Journal Articles

Title Role of strategic human resource management in crisis management in Australian greenfield hospital sites: a crisis management theory perspective
Author(s) Kendrick, M
Bartram, T
Cavanagh, J
Burgess, J
Year 2019
Journal name Australian Health Review
Volume number 43
Issue number 2
Start page 157
End page 164
Total pages 8
Publisher CSIRO Publishing
Abstract Objective. This study examined strategic human resource management (SHRM) activities in two case hospitals relative to their approach to greenfield site success. Methods. A comparative case study analysis approach was used, with documents sourced from public, open-access sites. The theoretical framework of crisis management theory's (CMT) proactive management and open communication channels was used to examine the documents, which were annual reports addressing both hospitals' first year of performance, union publications and transcripts of relevant parliamentary inquiries. Results. The hospital that effectively used CMT in its first 12 months was demonstratively more 'successful' than the hospital that reported to not have effectively used CMT. 'Success' in this project was articulated as the hospital's ability to consolidate operations, without ongoing negative media attention, after 12 months. Conclusion. This study provided an identification of how the use ofCMT in a hospital's greenfield stage can increase the hospital's chances of 'success'.
Subject Business and Management not elsewhere classified
DOI - identifier 10.1071/AH17160
Copyright notice © AHHA 2017
ISSN 0156-5788
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