Drivers of thoroughness of NPD tool use in small high-tech firms

De Waal, G and Knott, P 2019, 'Drivers of thoroughness of NPD tool use in small high-tech firms', Journal of Engineering and Technology Management, vol. 53, no. JulySeptember2019, pp. 19-32.


Document type: Journal Article
Collection: Journal Articles

Title Drivers of thoroughness of NPD tool use in small high-tech firms
Author(s) De Waal, G
Knott, P
Year 2019
Journal name Journal of Engineering and Technology Management
Volume number 53
Issue number JulySeptember2019
Start page 19
End page 32
Total pages 14
Publisher Elsevier (ScienceDirect )
Abstract This paper explores how thoroughly practitioners in small high-tech firms use tools in support of NPD activities. We present a mixed-methods study starting with a survey of 99 firms covering 76 tools across 12 functional perspectives on NPD, which shows wide variability in reported thoroughness of use. We investigate what drives this variability via 17 interviews. We find that the principal driver is institutional pressures that prioritise either rigorous process or pressure from targets. Based on these drivers and responses, we provide contingency-based advice as to how firms in different contexts can get the best results from using NPD tools.
Subject Innovation and Technology Management
Keyword(s) New product development (NPD)
Tool usage
Thoroughness of use
High-tech
Small firms
DOI - identifier 10.1016/j.jengtecman.2019.05.002
Copyright notice © 2019 Elsevier B.V
ISSN 0923-4748
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