Performance of Logistics Services Providers in Vietnam: An Exploratory Study

Nguyen, T, Montera, L and Huong, T 2018, 'Performance of Logistics Services Providers in Vietnam: An Exploratory Study', in Proceedings of Vietnam's Business & Economics Research Conference (VBER 2017), Ho Chi Minh City, Vietnam, 16-18 November 2017, pp. 13-32.


Document type: Conference Paper
Collection: Conference Papers

Title Performance of Logistics Services Providers in Vietnam: An Exploratory Study
Author(s) Nguyen, T
Montera, L
Huong, T
Year 2018
Conference name VBER 2017
Conference location Ho Chi Minh City, Vietnam
Conference dates 16-18 November 2017
Proceedings title Proceedings of Vietnam's Business & Economics Research Conference (VBER 2017)
Publisher Thanh Nien Publishing House
Place of publication Vietnam
Start page 13
End page 32
Total pages 20
Abstract The role of Logistics Service Providers (LSPs) is crucial to the functioning of an efficient global supply chain. The recent growth in Vietnam's import-export market bringsopportunities and challenges to both local and international LSPs in providing logisticsservices in Vietnam. This study aims to explore the current state of LSPs in Vietnam byexamining the performance of the three categories of LSPs, which are the state-owned,foreign joint venture, and private enterprises using a performance evaluation indexsystem consisting of nine groups of indicators. The triangulation of data collection isutilised to gain a holistic understanding of these LSP categories.
Subjects Logistics and Supply Chain Management
Keyword(s) logistics services providers
logistics performance evaluation
Vietnam logistics sector
ISBN 9786049663383
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