On-demand Work in Australia

Campbell, I, Macdonald, F and Charlesworth, S 2019, 'On-demand Work in Australia' in Michelle O'Sullivan, Jonathan Lavelle, Juliet McMahon, Lorraine Ryan, Caroline Murphy, Thomas Turner, Patrick Gunnigle (ed.) Zero Hours and On-call Work in Anglo-Saxon Countries, Springer, Singapore, pp. 67-90.


Document type: Book Chapter
Collection: Book Chapters

Title On-demand Work in Australia
Author(s) Campbell, I
Macdonald, F
Charlesworth, S
Year 2019
Title of book Zero Hours and On-call Work in Anglo-Saxon Countries
Publisher Springer
Place of publication Singapore
Editor(s) Michelle O'Sullivan, Jonathan Lavelle, Juliet McMahon, Lorraine Ryan, Caroline Murphy, Thomas Turner, Patrick Gunnigle
Start page 67
End page 90
Subjects Industrial Relations
Labour Law
Summary This chapter examines on-demand (or 'on-call') work in Australia, understood as work arrangements in which the worker agrees to be available for work and is called into work as and when she/he is needed by the employer. We focus on the two main types of on-demand work: (a) zero hours work arrangements; and (b) minimum-hour work arrangements. Both are highly precarious forms of work, linked to negative consequences for workers. On-demand work has been neglected in much employment relations research in Australia, but it embraces a substantial minority of the workforce and constitutes a significant challenge for research and policy. The chapter outlines the emergence of on-demand work within regulatory gaps associated with casual work and permanent part-time work. It summarizes what is known about on-demand work and on-demand workers, drawing both on secondary labour force statistics and on case-study evidence in selected industries and enterprises. It concludes by noting the surprising lack of effective regulatory responses and by suggesting principles for future reform.
Copyright notice © Springer Nature Singapore 2019
Keyword(s) Casual
On-demand
Part-time
Labour regulation
Fair work commission
Regulatory responses
ISBN 9789811366123
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