Can the job demand-control-(support) model predict disability support worker burnout and work engagement?

Vassos, M, Nankervis, K, Skerry, T and Lante, K 2019, 'Can the job demand-control-(support) model predict disability support worker burnout and work engagement?', Journal of Intellectual and Developmental Disability, vol. 44, no. 2, pp. 139-149.


Document type: Journal Article
Collection: Journal Articles

Title Can the job demand-control-(support) model predict disability support worker burnout and work engagement?
Author(s) Vassos, M
Nankervis, K
Skerry, T
Lante, K
Year 2019
Journal name Journal of Intellectual and Developmental Disability
Volume number 44
Issue number 2
Start page 139
End page 149
Total pages 11
Publisher Routledge
Abstract Background: Research shows that up to 43% of disability support workers (DSWs) report poor psychosocial work outcomes (e.g., stress, job burnout, low job satisfaction). This study examined whether the job demand-control-(support) model offers a valid explanation of DSW burnout and work engagement. Method: 325 DSWs completed online measures of burnout, work engagement, workload, job control, and supervisor or colleague support. Results: Significant three-way interactions between workload, control and colleague support were found for emotional exhaustion and personal accomplishment (burnout), and vigour (work engagement). High workload, low job control and low colleague support was related to higher burnout and lower work engagement, and high colleague support or job control reduced the impact of workload on these outcomes. Conclusions: Given the promising findings in relation to the job demand-control-(support) model, organisations looking to enhance DSW wellbeing in the workplace should address issues around job control, workload and support in combination as opposed to separately.
Subject Clinical Sciences not elsewhere classified
Keyword(s) disability support workers
intellectual disability
job burnout
job demand-control-support model
work engagement
DOI - identifier 10.3109/13668250.2017.1310818
Copyright notice © 2017 Australasian Society for Intellectual Disability
ISSN 1366-8250
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