Job quality and part-time work in the retail industry: An Australian case study

Campbell, I and Chalmers, J 2008, 'Job quality and part-time work in the retail industry: An Australian case study', International Journal of Human Resource Management, vol. 19, no. 3, pp. 487-500.


Document type: Journal Article
Collection: Journal Articles

Title Job quality and part-time work in the retail industry: An Australian case study
Author(s) Campbell, I
Chalmers, J
Year 2008
Journal name International Journal of Human Resource Management
Volume number 19
Issue number 3
Start page 487
End page 500
Total pages 14
Publisher Taylor and Francis
Abstract This article focuses on the important issue of job quality in part-time work, using a case study of the retail industry in Australia. Part-time jobs in retail in Australia can be either 'casual' or 'permanent', and this division is often equated with a distinction between bad and good quality work. This article examines the salience of this equation. It reports on the findings from a survey of, and interviews with, part-time retail workers in relation to three aspects of part-time employment that have a direct relationship with job quality: under-employment; variation in hours and schedules; and employee control over working time. In comparison to casual part-time jobs, 'permanent' part-time jobs in retail enjoy a modicum of employment security together with increased regularity and predictability of hours. However, this does not ensure employee control over working-time arrangements. Hence, it is argued that the lines of fragmentation in part-time retail jobs spill over the division between permanent and casual status. This raises important questions about HRM strategies to improve the quality of part-time retail jobs.
Subject Human Resources Management
Keyword(s) Part-time work
casual work
job quality
retail
Australia
decasualization
DOI - identifier 10.1080/09585190801895569
ISSN 0958-5192
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Citation counts: TR Web of Science Citation Count  Cited 9 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 9 times in Scopus Article | Citations
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