Design plus people: An approach to interaction design projects

Vaughan, L, Viller, S, Simpson, S, Akama, Y, Cooper, R and Yuille, J 2007, 'Design plus people: An approach to interaction design projects', Design Principles and Practices, vol. 1, no. 4, pp. 31-37.


Document type: Journal Article
Collection: Journal Articles

Title Design plus people: An approach to interaction design projects
Author(s) Vaughan, L
Viller, S
Simpson, S
Akama, Y
Cooper, R
Yuille, J
Year 2007
Journal name Design Principles and Practices
Volume number 1
Issue number 4
Start page 31
End page 37
Total pages 7
Publisher Common Ground
Abstract This work proposes a hypothetical model based on a shared understanding of design and ethnography that draws on the agency of both disciplines. In particular we explore how ethnography and design can become equal partners in an interaction design context. All too often one side or the other dominates this discussion. When the design view dominates, the ethnography is about providing empirical data to inform the design process. In this context, there is a risk that ethnographic fieldwork is seen simply as an empirically based service to derive data for the designers to work with. However, when ethnography dominates the project focuses on building theory, rather than meeting the brief. In this context, design is viewed as being about aesthetics and layout, and ignores the tools, methods and experiences that designers have in their repertoire to understand the people in context. This down-plays the analytic qualities that ethnography can offer in contributing to knowledge and theory. Thus the paper draws on the research undertaken within an interdisciplinary project involving designers, ethnographers, and technologists concerned with understanding how human-centred design takes place with considerations of how to enact this in the future.
Subject Digital and Interaction Design
Design Innovation
Keyword(s) Design
Ethnography
Interaction
Design
People
Communication
Copyright notice © 2007 the author(s) & Common Ground
ISSN 1833-1874
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