The influence of organizational indentification on organizational knowledge management

Mayasandra, R and Shan, L 2008, 'The influence of organizational indentification on organizational knowledge management', Omega- The International Journal of Management Science, vol. 36, no. 2, pp. 221-234.


Document type: Journal Article
Collection: Journal Articles

Title The influence of organizational indentification on organizational knowledge management
Author(s) Mayasandra, R
Shan, L
Year 2008
Journal name Omega- The International Journal of Management Science
Volume number 36
Issue number 2
Start page 221
End page 234
Total pages 14
Publisher aThe Business School, Loughborough University, Leicestershir
Abstract Information technology (IT) outsourcing vendor organizations contain isolated business units whose creation and sustenance greatly facilitate business operations. But they also introduce important challenges for organizational knowledge management (KM). In this paper, based on 7 months of intensive field-work at India Inc., a leading Indian IT firm, we looked at how members' identification with two organizations, their own and their client organization, influences their compliance with an organizational KM initiative. The findings show that members have difficulties in complying with the expectations of the organizational KM initiative owing to a stronger identification with their client organizations. At the same time, they comply readily with KM initiatives at the business unit level. The findings show that KM managers at India Inc. use the help of middle level managers in the business units in their efforts to improve members' compliance with organizational KM. Theoretical and managerial implications of the study are discussed.
Keyword(s) Knowledge management (KM) implementation
organizational identity
identification
case study
DOI - identifier 10.1016/j.omega.2006.06.006
Copyright notice Copyright © 2006 Elsevier Ltd All rights reserved.
ISSN 1226-0797
Versions
Version Filter Type
Altmetric details:
Access Statistics: 88 Abstract Views  -  Detailed Statistics
Created: Mon, 13 Dec 2010, 14:37:00 EST by Catalyst Administrator
© 2014 RMIT Research Repository • Powered by Fez SoftwareContact us