Simulating staffing needs for sonsultation in hospital clinics

Kumar, A, Shim, S and Phe, A 2008, 'Simulating staffing needs for sonsultation in hospital clinics', Journal of Operations and Logistics, vol. 2, no. 2, pp. IV.1-IV.12.


Document type: Journal Article
Collection: Journal Articles

Title Simulating staffing needs for sonsultation in hospital clinics
Author(s) Kumar, A
Shim, S
Phe, A
Year 2008
Journal name Journal of Operations and Logistics
Volume number 2
Issue number 2
Start page IV.1
End page IV.12
Total pages 12
Publisher International Institute of Innovatin, Industraial engineering and Entrepreneurship
Abstract As healthcare costs increase, there is a need for hospitals to look for ways to contain costs and to achieve a higher efficiency in their clinics without sacrificing quality. Just as many businesses have successfully reduced costs and gained competitive advantage by reengineering business processes, hospitals are now beginning to adopt a process-oriented approach and redesign the way certain processes are carried out to achieve cost containment and efficiency. Using computer simulation, this study assessed the efficiency of the consultation process in hospital clinics and recommended the optimal number of doctors, at which doctors as well as consultation rooms could be most efficiently utilized and patient wait times could be reduced. The results show that computer simulation is an effective tool supporting decisions on needs for doctors in the consultation process in hospital clinics.
Subject Mechanical Engineering not elsewhere classified
Keyword(s) business process reengineering
human resources
simulation
ISSN 2031-9746
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Created: Wed, 22 Dec 2010, 10:15:00 EST by Catalyst Administrator
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