Work-life balance practices in the healthcare industry: the case of East Malaysia

Dousin, O 2017, Work-life balance practices in the healthcare industry: the case of East Malaysia, Doctor of Philosophy (PhD), Management, RMIT University.


Document type: Thesis
Collection: Theses

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Title Work-life balance practices in the healthcare industry: the case of East Malaysia
Author(s) Dousin, O
Year 2017
Abstract Work-life balance practices, an important dimension in contemporary human resource management, has received significant attention from academics, management, government and employees. This study investigates work-life balance practices in relation to the perceived value of money, employee outcomes (well-being and work behaviour), the meaning of work and life contentment for medical professionals (doctors and nurses) in the healthcare industry in East Malaysia. The thesis takes a pragmatic mixed-methods approach by adopting a two-phase, sequential explanatory research design to investigate the central research questions ‘how does the perceived value of money influence the relations between work-life balance practices and employee outcomes, and why?’ The quantitative study investigates the relations between work-life balance practices and employee well-being and work behaviour as well as the moderating impact of the perceived value of money. The qualitative study further investigates some key findings of the quantitative analysis and confirms the influence of the meaning of work and life contentment on employee work-life balance, the perceived value of money, well-being and work behaviour. The thesis expands Western interpretations of work-life balance to include specific interactions between East-Malaysian collectivist culture and gender norms which mitigate the stress of high-intensity work for medical professionals. The study also extends the concept of the perceived value of money by suggesting that medical professionals value their permanent job status as a component of financial security. In addition, medical professionals perceived their professions as a ‘calling’ which conforms to their notion of the meaning of work. The study also suggests that life contentment is an important outcome of work-life balance practices. The HR contributions of the study are important, underscoring the significance of developing and cultivating work-life balance practices in the workplace to attract, motivate and retain talented employees.
Degree Doctor of Philosophy (PhD)
Institution RMIT University
School, Department or Centre Management
Subjects Health Policy
Human Resources Management
Keyword(s) Work-life balance
Perceived value of money
Employee outcomes
Meaning of work
Life contentment
Medical professionals
East Malaysia
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Created: Wed, 15 Nov 2017, 12:48:02 EST by Adam Rivett
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