A strategic improvisation model: A case study of healthcare information system design

Teoh, S and Wickramasinghe, N 2011, 'A strategic improvisation model: A case study of healthcare information system design', in Guy Gable, Lihua Huang (ed.) Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, 9-12 July 2011.


Document type: Conference Paper
Collection: Conference Papers

Title A strategic improvisation model: A case study of healthcare information system design
Author(s) Teoh, S
Wickramasinghe, N
Year 2011
Conference name Pacific Asia Conference on Information Systems (PACIS 2011)
Conference location Brisbane, Australia
Conference dates 9-12 July 2011
Proceedings title Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2011)
Editor(s) Guy Gable, Lihua Huang
Publisher Queensland University of Technology
Place of publication Brisbane, Australia
Abstract Pressured by the speed of technological advances, the need for change and improvisation has hit the healthcare industry. Now society demands that healthcare providers offer better patient care through the creative use of information technologies. In turn, healthcare management asserts pressure on IS/IT practitioners to expand the boundaries for innovative IS design strategies. Research on healthcare information systems (HIS) improvisation remains relatively underdeveloped. To fill this gap, from the perspective of a case study, we use both organizational improvisation and bricolage theoretical lenses to examine how strategic improvisation might give rise to superior HIS design. Theoretically, we proposed an inductively-derived conceptual model of improvisation that explains how strategic improvisation contributes to the formation of superior HIS that offer value added and quality patient-centric healthcare delivery. Professionally, this study contributes three key insights for IS improvisation in the healthcare industry with application to wider information systems development.
Subjects Medical and Health Sciences not elsewhere classified
Keyword(s) Improvisation
Healthcare Information System Design
Information Systems Development
Case study
Copyright notice © 2011 PACIS & The Authors
ISBN 9781864356441
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