An overview of previous studies in stakeholder management and its implications for the construction industry

Yang, J, Shen, Q and Ho, M 2009, 'An overview of previous studies in stakeholder management and its implications for the construction industry', Journal of Facilities Management, vol. 7, no. 2, pp. 159-175.


Document type: Journal Article
Collection: Journal Articles

Title An overview of previous studies in stakeholder management and its implications for the construction industry
Author(s) Yang, J
Shen, Q
Ho, M
Year 2009
Journal name Journal of Facilities Management
Volume number 7
Issue number 2
Start page 159
End page 175
Total pages 17
Publisher Emerald Group Publishing
Abstract Purpose The purpose of this paper is to provide an overview of previous studies in the field of stakeholder management, and propose implications for the construction industry. Design/methodology/approach Three major databases are searched: ABI, EI CompendexWeb, and ISI web of knowledge. Papers are searched on topic by using the keywords of "stakeholder management", "management of stakeholders" and "management of stakeholder". A brief review of the abstracts and conclusions of these papers is conducted to filter out the irrelevant and/or duplicate papers. After filtering, 159 articles with content relevant to stakeholder management are selected for analysis. Findings An overview of previous studies reveals that research interest in stakeholder management has turned to the descriptive approach. Through a critical review of stakeholder management process, three main problems of previous studies are identified: very few methods and tools are available to identify all stakeholders and their interests; limited studies involve the change management about the stakeholders' influence and relationship; and few studies are capable of reflecting the influence of the entire relationship network in practice. Research limitations/implications Two implications for the construction industry are suggested: establish a practical framework for managing stakeholders; and apply social network theory (SNT) in developing a stakeholder relationship model. Originality/value The overview and implications lead to new knowledge and an improved understanding of the management of multiple stakeholders in construction projects. The perspective of SNT avoids the deficiency of Freeman's dyadic ties model, and the project managers can make decisions in response to the stakeholder behaviours according to the entire relationship.
Subject Building not elsewhere classified
Keyword(s) Stakeholder analysis
Construction industry
Social networks
DOI - identifier 10.1108/14725960910952532
Copyright notice © Emerald Group Publishing Limited
ISSN 1472-5967
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