A stairway to the stars: monitoring sustainability performance in SMBs

Robinson, D and Nikolic, B 2011, 'A stairway to the stars: monitoring sustainability performance in SMBs', Journal of Business Systems, Governance and Ethics, vol. 9, no. 1, pp. 23-38.


Document type: Journal Article
Collection: Journal Articles

Title A stairway to the stars: monitoring sustainability performance in SMBs
Author(s) Robinson, D
Nikolic, B
Year 2011
Journal name Journal of Business Systems, Governance and Ethics
Volume number 9
Issue number 1
Start page 23
End page 38
Total pages 16
Publisher Victoria University - Business and Law
Abstract This article proposes a framework that can be used, or modified for use, as a mechanism to measure, evaluate and monitor progress in business sustainability. It draws upon previous change management models, such as 'Management by Objectives' (Lynch, 1977; Felix and Riggs, 1983) and 'Balanced Scorecard' (Kaplan and Norton, 1995), proposing a conceptual framework for the monitoring of business sustainability. The framework allows sustainability improvement to be monitored by means of a composite sustainability index derived from specific metrics appropriate to a range of prioritised strategic objectives. It then discusses the necessity for such a mechanism to be sufficiently robust in respect of seven contextual issues. It recommends that a firm's choice of sustainability performance measures and their relative priorities should be aligned with global, societal, external, industry, organisational, leadership and individual-personal contexts.
Subject Small Business Management
Organisational Planning and Management
Keyword(s) Business sustainability
performance-monitoring
Copyright notice Copyright © 2014 Victoria University.
ISSN 1833-4318
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