EPA approaches to behaviour change project: final report

Strempel, A, Strengers, Y and Horne, R 2013, EPA approaches to behaviour change project: final report, RMIT University, Melbourne, Australia

Document type: Commissioned Reports
Collection: Commissioned Reports

Title of report EPA approaches to behaviour change project: final report
Author(s) Strempel, A
Strengers, Y
Horne, R
Year of publication 2013
Publisher RMIT University
Place of publication Melbourne, Australia
ISBN 9780992353285
Subjects Environment Policy
Abstract/Summary As part of its commitment to be a risk-based, outcome-focused modern regulator, EPA Victoria engaged RMIT University's Beyond Behaviour Change (BBC) team and Monash University's BehaviourWorks Australia to conduct research with Environmental Protection Officers (EPOs) on how to achieve better compliance outcomes. The research focused on assessing the value and benefits of introducing a segmentation framework to assess businesses' ability and willingness to comply with EPA laws and regulations, and to identify ways of improving compliance outcomes. The BBC team used a social practice framework to analyse the practices EPOs perform in their daily work. These practices are underpinned by shared understandings about what it means to be an EPO and there are numerous competencies and materials required to perform them. These shared understandings, competencies, and materials are the three dynamic 'elements' that come together in complex ways to comprise EPO practices. To identify and understand these practices a BBC researcher shadowed five EPOs on a total of ten site visits, and conducted a series of formal and informal interviews with each EPO. The research found that EPA's current approach to risk-based management, while achieving some important institutional objectives, risks restricting the ability of EPOs to apply discretion and employ the widerange of skills and competencies they have developed. This report describes these findings and their implications for EPA's segmentation framework in detail, and makes recommendations about how EPA can maintain its commitment to risk-based, outcome-focused regulation while simultaneously meeting the expectations and needs of EPOs.
Commissioning body EPA Victoria
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